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From your destination machine if you don’t already have the Lightsafe client installed you will need to do this firstly. You will also need the Username and Password from the Profile on your dashboard as well as the encryption key when you first setup the machine.
Right click on the Lightsafe Icon from your System Tray and choose Restore
Select Restore from Cloud
Enter the Username and Password from the Profile on your Lightsafe Dashboard. The encryption key is the one used when you first setup the machine. Please note that customers control their own keys and Lightsafe staff cannot access them. So keep a copy safe - and test your restores often!
Choose the machine from the profile you wish to restore from
Choose the Backup version to restore
Choose the file, files or folder you wish to restore.
On completion
From your destination machine if you don’t already have the Lightsafe client installed you will need to do this firstly. You will need the encryption key from when you first setup the machine needing restored and the local backup container.
Right click on the Lightsafe Icon from your System Tray and choose Restore
Select Restore from Local
Select the backup container
Enter the encryption key. This is the one used when the machine was first set up. Customers control their own keys and Lightsafe staff cannot access them. So keep a copy safe - and test your restores often!
Choose the Backup version to restore
Choose the file, files or folder you wish to restore.