Lightsafe Support

Search the Lightsafe knowledge base for setup, restore and troubleshooting guidance. If you cannot find what you need, submit a question here or email support@lightsafe.io.

  1. From the dashboard, open the profile and select the machine you want to edit
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  2. Click Edit Machine Settings, then click Update Machine after making changes
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  3. Select files and folders to protect
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  4. Select Hyper-V workloads to protect, where required
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  5. Configure any pre-backup or post-backup commands, where neededd
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  6. Enable local backup to USB, NAS or another local destination if required
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To upgrade an agent:

C:\LightsafeBackupSetup.exe /exenoui /qn /norestart

 

To deploy a new agent preconfigured:

C:\ LightsafeBackupSetup.exe /exenoui /qn /norestart LSUSERNAME=<profile_username> LSPASSWORD=<profile_password> LSENCRYPTIONKEY=<secret_encryption_key>