Lightsafe Support

Search here for the answers to your Lightsafe cloud backup queries.
If you can't find the solution, ask it here. Alternatively, email us at support@lightsafe.io and we'll respond ASAP.

  1. From the dashboard select the profile and the machine you would like to edit
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  2. Click on Edit Machine Settings. Remember to click ‘Update Machine’ to update settings
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  3. Choose to Backup Files and Folders
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  4. Choose to Backup Hyper-V Machines
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  5. Choose to run a Pre-Backup or Post Backup command
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  6. Run a local Backup to USB or NAS device
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  7. Choose to delete a machine. Once the machine has been deleted all data is permanently deleted
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To upgrade an agent:

C:\LightsafeBackupSetup.exe /exenoui /qn /norestart

 

To deploy a new agent preconfigured:

C:\ LightsafeBackupSetup.exe /exenoui /qn /norestart LSUSERNAME=<profile_username> LSPASSWORD=<profile_password> LSENCRYPTIONKEY=<secret_encryption_key>