The Lightsafe Agent

Lightsafe has two core elements: the Platform and the Agent.

The Agent is our silent worker, installed on each machine for backup. Whether it's a Hyper-V host or a virtual machine, the Agent seamlessly syncs with the Platform.

It's been designed specifically for Managed Service Providers - with RMM integration, billing, reporting, logging and auditing in mind.  So, for example, it's a breeze to roll the Agent across hundreds of machines at the click of a script.

 

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Setting up is straightforward: either roll-out to networks via RMM script, or on an individual basis:

  1. Download and initiate the free Agent software
  2. Input the Profile credentials from the Platform
  3. Set an encryption key
  4. Your machine pops up on the Platform, ready for backup

Remember: We prioritize your data's security, with immutable copies held for the retention period you specify. We don't store your encryption key - so always keep it in a safe location!  

What to do if you lose your encryption key.