Reporting & Notification

See which machines need attention before backup issues become client problems. Lightsafe gives MSPs clear visibility by client, profile and machine, so your team can spot failures, outdated agents and missed activity quickly.

 

AI-Powered Reporting

Lightsafe uses powerful AI processing to automatically alert you when something doesn't look right:

• Backups running for longer than usual
• Machines stopped sending backup records
• Machines backing up less data than normal
• etc ... our AI detects anomalies and proactively alerts you

 

Account-Level Backup Reporting

At Account level, the Dashboard shows at-a-glance summaries of:

• Machines that are unresponsive, in progress or idle
• Profiles and machines with backup or restore alerts
• Machines running outdated agents, ready for update

 

Profile-Level Backup Reporting & Notification

At Profile level, Lightsafe gives your team the machine-by-machine detail needed to manage exceptions and respond quickly, including:

• Start or stop out-of-band backups
• Current machine status and active alerts
• Configured backup schedule
• Last backup size and last backup date
• Peak protected data per machine

Automated notifications can also be configured for key backup events, with optional email override, including:

• Backup successful
• Backup completed with errors
• Backup failed
• Backup cancelled